Privacy Policy

Last updated: 3 July 2026

This policy explains how Property Compliance UK ("we", "us") collects and uses your personal data when you use our compliance checker and account (the "Service") at propertycomplianceuk.co.uk. We are the data controller for this information.

1. What we collect

Account details: your name, email address, phone number, company name (if given), and a password (stored only as a secure hash - we never see it).
Property details: property address and postcode, ownership type, number of bedrooms, whether it has gas, EPC rating, and the certificate / deadline dates you enter (EICR, Gas Safety, EPC, service charge, ground rent, lease, and any custom deadlines).
Reminder preferences: which channels you choose (email, SMS, WhatsApp, Telegram) and any Telegram username.
Technical data: your IP address (used briefly for security and rate-limiting) and a session cookie so you stay logged in. We use Cloudflare Turnstile to check you are a real person, which may process limited technical data.

2. Why we use it (lawful basis)

To provide the Service - create your account, store your properties, show your deadlines and send you reminders. Basis: performance of our agreement with you, and your consent for reminders.
To help you arrange work - if you ask us to, we may use your details to arrange a qualified engineer. Basis: your request / consent.
Security and fraud prevention - honeypot, rate-limiting, Turnstile. Basis: our legitimate interests in keeping the Service safe.

3. Who we share it with

We do not sell your data. We share it only with:

Our hosting provider (OVH), which stores the data on our behalf in the UK/EU.
Cloudflare, for the "are you human" check (bot protection).
A contractor - only if you ask us to arrange work for a specific property, and only the details needed to do the job.

4. How long we keep it

We keep your account and property data while your account is active. If you close your account or ask us to delete it, we remove your personal data (we may keep minimal records where the law requires).

5. Your rights

Under UK GDPR you can ask to: access your data, correct it, delete it, restrict or object to processing, receive a copy (portability), and withdraw consent at any time. To do any of these, contact us (below). You can also delete a property yourself from your dashboard.

6. Contact

Email info@propertycomplianceuk.co.uk. If you are unhappy with how we handle your data, you can complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

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